Salon Alora’s primary concern is complete customer satisfaction. If you are not completely satisfied with your service, please contact the salon within 7 days of your date of service.
Please contact the salon 24 hours in advance if you need to cancel or reschedule your appointment. If you are running more than 15 minutes late for your appointment, we may be unable to honor your booking on our busy days. You may have to reschedule, but we will do our best to accommodate you.
100% Satisfaction Guarantee/Return Policy
Thank you for shopping with Salon Alora.
If for some reason, you are not satisfied with your purchase, you may return it and receive a full refund in accordance with the following guidelines:
- Unused products – 100% refund
- Used products – 50% refund
- The original receipt must be included along with the product
- Returns/exchanges accepted within 30 days of purchase
We accept all major credit cards, cash, and personal checks. Cash gratuity preferred.